Customer advisor - part-time (m/f/d)

Location: Eggenfelden

job description

We are looking for new employees (m/f/d) for the customer service department who will support us in supporting and advising our now over 50,000 customers.

Areas of responsibility:

  • Answering customer inquiries via Freshdesk & Email
  • Management and processing of orders
  • Close cooperation with shipping and production

We offer:

  • Secure workplace: Every person we hire should grow with us in the long term. The goal of every hire is to be hired on a permanent basis.
  • Great working atmosphere: We see ourselves as a small family business and a positive environment is very important to us. Because only those who are in a good mood can inspire and move other people forward. The interaction between each other is very collegial and familiar. We all pull together and motivate each other to achieve top performance and grow personally.
  • Personal responsibility: The goal is for you to become an absolute expert in your field. You are the first point of contact when it comes to improvements in your area of ​​responsibility.
  • Flat hierarchies : Direct communication is important to us. The managing directors are always available and have an open ear.

Job requirement

  • Completed training is helpful, but not required
  • The ability to follow existing processes
  • Quick comprehension and high discipline
  • Strong communication skills and a great sense of empathy
  • Strong teamwork skills
  • Clean and error-free written expression in German
  • Clean and error-free written expression in English is an advantage, but not necessary
  • Previous knowledge of health, nutrition, dietary supplements, etc. is an advantage, but not necessary

We are looking forward to your application

Please send the following documents to this email:

- CV

- Describe yourself in 5 sentences & tell us why we should hire you.