My name is Josef Hölzl and I am the founder of HS Activa!

A short vita:

• Working in the fitness industry since 1986
• Fitness trainer B license
• Nutrition and vital substance consultant
• Developer of nutritional supplements since 2006
• Our nutritional supplements are made from the experience, analysis and evaluations of over 28,000 hair analyses
• By analyzing our customers' hair, we recognize which ingredients work best

imprint

Legal provider identification:

HS – ACTIVA Ltd.

represented by director Josef Hölzl

Josef Hölzl

Industrial Estate, Mariah Building

MST 4003, Mosta / Malta

VAT No: MT23226912

Company Reg. No.: C 74554

Telephone: 08631/1688540

Email: info@hs-activa.com

Alternative dispute resolution: The European Commission provides a platform for out-of-court online dispute resolution (OS platform), available at https://ec.europa.eu/odr. We have been a member of the “FairCommerce” initiative since May 14, 2018. Further information can be found at www.fair-commerce.de

Data protection

Unless otherwise stated below, the provision of your personal data is neither required by law nor contractually, nor is it necessary for the conclusion of a contract. You are not obliged to provide the data. Failure to provide it has no consequences. This only applies if no other information is provided during the subsequent processing operations. “Personal data” is all information that relates to an identified or identifiable natural person. Server log files You can visit our websites without providing any information about yourself Every time you access our website, usage data is transmitted to us or our web host/IT service provider through your Internet browser and stored in log data (so-called server log files). This stored data includes, for example, the name of the page accessed, the date and time of access, the IP address, the amount of data transferred and the requesting provider. The processing is carried out on the basis of Art. 6 Para. 1 lit. f GDPR out of our overriding legitimate interest in ensuring trouble-free operation of our website and in improving our offering.Customer account OrdersCustomer accountWhen opening a customer account, we collect your personal data in the form specified there Scope. The data processing serves the purpose of improving your shopping experience and simplifying order processing. Processing is carried out on the basis of Article 6 Paragraph 1 Letter a GDPR with your consent. You can revoke your consent at any time by notifying us, without this affecting the lawfulness of the processing carried out based on your consent before its revocation. Your customer account will then be deleted.Collection, processing and transfer of personal data when placing an orderWhen placing an order, we only collect and process your personal data to the extent that this is necessary to fulfill and process your order and to process your inquiries. The provision of the data is necessary for the conclusion of the contract. Failure to provide it will result in no contract being concluded. The processing is carried out on the basis of Art. 6 Para. 1 lit. b GDPR and is necessary for the fulfillment of a contract with you. Your data will be passed on, for example, to the shipping companies and dropshipping providers you have chosen, payment service providers, service providers for order processing and IT service providers. In all cases we strictly observe the legal requirements. The scope of data transmission is limited to a minimum.Contact Reviews NewsletterCollection and processing when using the contact formWhen you use the contact form, we only collect your personal data (name, email address, message text) to the extent provided by you. The data processing serves the purpose of establishing contact. By sending your message, you consent to the processing of the transmitted data. The processing is carried out on the basis of Art. 6 Para. 1 lit. We only use your email address to process your request. Your data will then be deleted unless you have consented to further processing and use. Data collection when writing a comment When commenting on an article or post, we only collect your personal data (name, email address, comment text) from you scope provided. The processing serves the purpose of enabling commenting and displaying comments. By submitting the comment, you consent to the processing of the transmitted data. Processing is carried out on the basis of Article 6 Paragraph 1 Letter a GDPR with your consent. You can revoke your consent at any time by notifying us, without affecting the lawfulness of the processing carried out based on your consent before its revocation. Your personal data will then be deleted. When your comment is published, the name and email address you provided will be published. Use of the email address to send newsletters We use your email address independently of the contract processing exclusively for your own advertising purposes for sending newsletters, provided you have expressly agreed to this. Processing is carried out on the basis of Article 6 Paragraph 1 Letter a GDPR with your consent. You can revoke your consent at any time without affecting the lawfulness of the processing carried out based on your consent before its revocation. You can unsubscribe from the newsletter at any time using the corresponding link in the newsletter or by notifying us. Your email address will then be removed from the distribution list. Your data will be passed on to an email marketing service provider as part of order processing. It will not be passed on to other third parties. Your data will be transmitted to a third country for which the European Commission has an adequacy decision. Payment service providers Use of PayPal All PayPal transactions are subject to the PayPal data protection declaration. You can find these at https://www.paypal.com/de/webapps/mpp/ua/privacy-fullCookiesOur website uses cookies. Cookies are small text files that are stored in the Internet browser or by the Internet browser on a user's computer system. When a user accesses a website, a cookie can be stored on the user's operating system. This cookie contains a characteristic string that allows the browser to be uniquely identified when the website is accessed again. We use these cookies for the purpose of making our offering more user-friendly, effective and secure. Cookies also enable our systems to recognize your browser even after you change pages and to offer you services. Some functions of our website cannot be offered without the use of cookies. For this it is necessary that the browser is recognized even after a page change. The processing is carried out on the basis of Art Design of our offer. Cookies are stored on your computer. Therefore, you have full control over the use of cookies. By selecting the appropriate technical settings in your internet browser, you can be notified before cookies are set and decide individually whether to accept them and prevent the storage of the cookies and the transmission of the data they contain. Cookies that have already been saved can be deleted at any time. However, we would like to point out that you may not be able to use all of the functions of this website to their full extent. You can use the links below to find out how you can manage cookies in the most important browsers (including deactivating them): Chrome browser: https ://support.google.com/accounts/answer/61416?hl=deInternet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookiesMozilla Firefox : https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehneSafari: https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data -sfri11471/macAnalyse Advertising AffiliateThe data processing described below in this section, in particular the setting of cookies, is carried out on the basis of Art. 6 Para. 1 lit. f GDPR for our overriding legitimate interest: - in the needs-based and targeted design of the website, e.g . in analysis and statistical tools - to target site visitors with interest-based advertising, for example in conversion tracking - in measuring the success of partner advertising and the associated correct billing of commissions within the framework of the partner program. You have the right for reasons arising from Depending on your particular situation, you can object at any time to this processing of your personal data based on Article 6 Paragraph 1 Letter f of the GDPR. Use of Google Analytics We use the web analysis service Google Analytics from Google LLC on our website. (1600 Amphitheater Parkway, Mountain View, CA 94043, USA; “Google”). If you have your habitual residence in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the person responsible for you Person responsible for data. Google Ireland Limited is therefore the company affiliated with Google that is responsible for processing your data and compliance with applicable data protection laws. The data processing serves the purpose of analyzing this website and its visitors. For this purpose, Google will use the information obtained on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics is not combined with other data from Google. Google Analytics uses cookies that enable analysis of your use of the website. The information generated by the cookies about your use of this website is usually transmitted to a Google server in the USA and stored there. IP anonymization is activated on this website. As a result, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. Google has certified itself according to the US-EU data protection agreement “Privacy Shield” and is therefore obliged to comply with the European data protection guidelines. You can prevent the collection of the data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plug-in available under the following link [https ://tools.google.com/dlpage/gaoptout?hl=de].To prevent data collection and storage by Google Analytics across devices, you can set an opt-out cookie. Opt-out cookies prevent your data from being collected in the future when you visit this website. You must opt ​​out on all systems and devices you use for this to be effective. If you delete the opt-out cookie, requests will be sent to Google again. If you click here, the opt-out cookie will be set: deactivate Google Analytics. Further information about terms of use and data protection can be found at https://www.google.com/analytics/terms/de.html or at https:/ /www.google.de/intl/de/policies/.Use of the remarketing or “similar target groups” function from GoogleWe use the remarketing or “similar target groups” function of Google LLC (1600 Amphitheater Parkway, Mountain View, CA 94043, USA; “Google”). If you have your habitual residence in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the controller responsible for your data. Google Ireland Limited is therefore the company affiliated with Google that is responsible for processing your data and compliance with applicable data protection laws. The application serves the purpose of analyzing visitor behavior and visitor interests. To carry out the analysis of website usage, which the Google uses cookies as the basis for creating interest-based advertisements. The cookies record visits to the website as well as anonymized data about the use of the website. There is no storage of personal data of visitors to the website. If you subsequently visit another website in the Google Display Network, you will be shown advertisements that most likely take into account previously accessed product and information areas. Your data may be transmitted to the USA. Google has certified itself according to the US-EU data protection agreement “Privacy Shield” and is therefore obliged to comply with European data protection guidelines. You can permanently deactivate the use of cookies by Google by following the link below and downloading the plug-in provided there Install: https://support.google.com/ads/answer/7395996?hl=deAlternatively, you can prevent the use of cookies by third parties by visiting the Network Advertising Initiative deactivation page at https://www.networkadvertising .org/choices/ and implement the further information about the opt-out stated there. Further information about Google Remarketing and the associated data protection declaration can be found at: https://www.google.com/privacy/ads/Use of Google Ads Conversion -TrackingWe use the online advertising program “Google Ads” on our website and within this context conversion tracking (visit action evaluation). Google Conversion Tracking is an analysis service provided by Google LLC (1600 Amphitheater Parkway, Mountain View, CA 94043, USA; “Google”). If you have your habitual residence in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the person responsible for your data. Google Ireland Limited is therefore the company affiliated with Google that is responsible for processing your data and compliance with applicable data protection laws. If you click on an ad placed by Google, a cookie for conversion tracking will be stored on your computer. These cookies have a limited validity, do not contain any personal data and are therefore not used for personal identification. If you visit certain pages on our website and the cookie has not yet expired, Google and we can recognize that you clicked on the ad and were redirected to that page. Each Google Ads customer receives a different cookie. There is therefore no possibility that cookies can be tracked via the websites of Ads customers. The information obtained using the conversion cookie is used to create conversion statistics. Here we find out the total number of users who clicked on one of our ads and were redirected to a page with a conversion tracking tag. However, we do not receive any information that can be used to personally identify users. Your data may be transferred to the USA. Google has certified itself according to the US-EU data protection agreement “Privacy Shield” and is therefore obliged to comply with European data protection guidelines. You can deactivate personalized advertising for you in the advertising settings at Google. Instructions can be found at https://support.google.com/ads/answer/2662922?hl=de. Alternatively, you can prevent the use of cookies by third parties by visiting the Network Advertising Initiative deactivation page at https Go to ://www.networkadvertising.org/choices/ and implement the further opt-out information provided there. You will then not be included in the conversion tracking statistics. Further information and Google's data protection declaration can be found at: https:/ /www.google.de/policies/privacy/Use of the ADCELL partner program We use the partner program “ADCELL” from Firstlead GmbH (Rosenfelder Str. 15-16, 10315 Berlin; “ADCELL”). If you click on an ad containing a partner link, ADCELL stores a cookie on your computer for conversion tracking. The cookies serve the purpose of correct billing within the partner program by recording the success of an advertising medium. The cookies recognize that you have clicked on the ad and the origin of the order from the advertiser can be traced. ADCELL also uses so-called tracking pixels. These allow information such as visitor traffic on the pages to be evaluated. The information generated by cookies and tracking pixels about the use of this website (including the IP address) and delivery of advertising formats is transmitted to an ADCELL server and stored there. Among other things, ADCELL can recognize that the partner link on this website was clicked. ADCELL can pass on this (anonymized) information to contractual partners under certain circumstances, but data such as the IP address will not be merged with other stored data. You can deactivate tracking by ADCELL here https://www.adcell.de/datenschutz . They will then not be included in the conversion tracking statistics. You can prevent the storage of cookies by selecting the appropriate technical settings in your browser software; However, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. Plug-insUse of YouTubeWe use the function for embedding YouTube videos from Google Ireland Limited (Gordon House, Barrow Street.) on our website , Dublin 4, Ireland; "YouTube").YouTube is a company affiliated with Google LLC (1600 Amphitheater Parkway, Mountain View, CA 94043, USA; "Google"). The function shows videos stored on YouTube in an iFrame on the website. The “Extended data protection mode” option is activated. This means that YouTube does not store any information about visitors to the website. Only when you watch a video is information about it transmitted to YouTube and stored there. Your data may be transferred to the USA. Google has certified itself according to the US-EU data protection agreement “Privacy Shield” and is therefore obliged to comply with European data protection guidelines. Further information on the collection and use of data by YouTube and Google, your rights in this regard and options for protecting your privacy can be found in YouTube's data protection information (https://www.youtube.com/t/privacy).Rights of those affected and storage periodDuration of storageAfter the contract has been fully processed, the data will initially be stored for the duration of the warranty period, then taking into account statutory retention periods, in particular tax and commercial law then deleted after the deadline has expired, unless you have consented to further processing and use.Rights of the data subjectYou have the following rights under Art. if the legal requirements are met. 15 to 20 GDPR on: Right to information, to correction, to deletion, to restriction of processing, to data portability. In addition, according to Art. 21 Para. 1 GDPR, you have the right to object to the processing based on Art. 6 Para. 1 f DSGVO, as well as against processing for the purpose of direct advertising. Please contact us if you wish. The contact details can be found in our legal notice.Right to complain to the supervisory authorityIn accordance with Art. 77 GDPR, you have the right to complain to the supervisory authority if you are of the opinion that the processing of your personal data is not taking place lawfully.Right to objectThe personal data processing listed here is based on Based on our legitimate interest in accordance with Art. 6 Para. 1 lit. f GDPR, you have the right to object to this processing at any time with future effect for reasons arising from your particular situation. After the objection has been made, the processing of the affected data will be terminated unless we can demonstrate compelling legitimate reasons for the processing that outweigh your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims. If the personal data processing is carried out for the purposes of direct advertising, You can object to this processing at any time by notifying us. After an objection has been made, we will stop processing the data concerned for the purpose of direct advertising. Last updated: November 19, 2018

Right of Withdrawal

(Consumer is any natural person who concludes a legal transaction for purposes that cannot predominantly be attributed to their commercial or independent professional activity.)

Right of withdrawal

Right of withdrawal

You have the right to cancel this contract within one month without giving reasons. The cancellation period is one month from the day on which you or a third party named by you who is not the carrier took possession of the goods or . has, provided you have ordered one or more goods as part of a single order and these are or will be delivered in a single manner; – on which you or a third party named by you, who is not the carrier, have taken possession of the last goods or .if you have ordered several goods as part of a single order and these are delivered separately;

To exercise your right of withdrawal, you must contact us (HS Activa Ltd., Yavorov 27, 1124 Sofia, Bulgaria, telephone number: 08631/1688540 (Germany), email address: info@hs-activa.com) by means of a clear statement ( e.g. a letter sent by post, fax or email) about your decision to revoke this contract. You can use the attached sample cancellation form, although this is not mandatory.

In order to meet the cancellation period, it is sufficient that you send the notification of your exercise of the right of cancellation before the cancellation period expires.

Consequences of revocation

If you cancel this contract, we will refund to you all payments received from you, including delivery costs (except for any additional costs arising from you choosing a method of delivery other than the cheapest standard delivery offered by us have) to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment we use the same payment method that you used for the original transaction, unless something different was expressly agreed with you; In no event will you be charged any fees for this repayment. We may refuse the repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is the earlier. You have to return or hand over the goods immediately and in any case no later than fourteen days from the day on which you inform us of your cancellation of this contract to HS Avtiva, Hausen 2a, 90579 Langenzenn. The deadline is met if you send the goods before the deadline of fourteen days has expired. You bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to an examination of the condition and properties The right of withdrawal does not apply to contracts for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which is clearly based on are tailored to the personal needs of the consumer; – for the delivery of goods that can spoil quickly or whose expiry date would quickly be exceeded; – for the delivery of alcoholic beverages, the price of which was agreed upon conclusion of the contract but which can be delivered no earlier than 30 days after conclusion of the contract and their current value depends on fluctuations in the market, over which the entrepreneur has no influence; – for the delivery of newspapers, magazines or magazines with the exception of subscription contracts. The right of withdrawal expires prematurely for contracts – for the delivery of sealed goods for reasons of health protection or hygiene are not suitable for return if their seal has been removed after delivery; – for the delivery of goods if, due to their nature, they have been inseparably mixed with other goods after delivery; – for the delivery of audio or video recordings or computer software in a sealed package if the seal has been removed after delivery.

Sample cancellation form

(If you want to cancel the contract, please fill out this form and send it back.) – To HS Activa Ltd., Yavorov 27, 1124 Sofia, Bulgaria, email address: info@hs-activa.com :– I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)–Ordered on (*)/received on (*)– Name of the consumer(s)– Address of the consumer(s)– Signature of the consumer(s) (only for paper notification)– Date(*) Delete what is not applicable.

Shipping methods

payment and shipping

The following conditions apply:

Shipping conditions

The goods are delivered worldwide.

Shipping costs (including VAT)

Domestic deliveries (Germany):

The shipping fee is €4.90

We deliver free shipping for orders over €77.00.

Deliveries abroad:

The shipping fee is €15

Delivery times

Unless a different deadline is specified in the respective offer, the goods will be delivered domestically (Germany) within 3 - 5 days, for deliveries abroad within 5 - 7 days after the conclusion of the contract (if advance payment has been agreed, after the time of your payment instruction). Please note that there is no delivery on Sundays and public holidays. If you have ordered items with different delivery times, we will send the goods in one shipment, unless we have made different agreements with you. In this case, the delivery time is determined by the item with the longest delivery time that you ordered.

Accepted payment options

- Payment with credit card

– Payment via PayPal

– Payment by instant

– Payment via Klarna

Further payment details

If you pay by credit card, your credit card account will be debited upon conclusion of the contract. If you have any questions, you can find our contact details in the legal notice.

General terms and conditions and customer information

I. General Terms and Conditions

§ 1 Basic provisions

(1) The following terms and conditions apply to all contracts that you conclude with us as a provider (HS Activa Ltd.) via the website hs-activa.com. Unless otherwise agreed, the inclusion of any terms and conditions you may have used is objected to.

(2 ) A consumer within the meaning of the following regulations is any natural person who concludes a legal transaction for purposes that cannot predominantly be attributed to either their commercial or their independent professional activity. An entrepreneur is any natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their independent professional or commercial activity.

§ 2 Conclusion of the contract

(1) The subject of the contract is the sale of goods.

(2) When the respective product is posted on our website, we make you a binding offer to conclude a contract under the conditions stated in the item description.

(3) The contract is concluded via the online shopping cart system as follows: The goods intended for purchase are placed in the “shopping cart”. You can use the corresponding button in the navigation bar to access the “shopping cart” and make changes there at any time. After calling up the “Checkout” page and entering your personal data as well as the payment and shipping conditions, all order data will be displayed again on the order overview page. So far If you use an instant payment system (e.g. PayPal / PayPal Express, Amazon Payments, Postpay, Sofort) as your payment method, you will either be taken to the order overview page in our online shop or you will first be redirected to the website of the provider of the instant payment system .If you are forwarded to the respective instant payment system, make the appropriate selection or enter your data there. Finally, you will be directed back to the order overview page in our online shop. Before submitting the order, you have the opportunity to check all the information again, change it (also using the "back" function of the Internet browser) or cancel the purchase. With By submitting the order using the “buy” button, you declare your legally binding acceptance of the offer, whereby the contract is concluded.

(4) Your requests to create an offer are non-binding for you. We will make you a binding offer in text form (e.g. by email), which you can accept within 5 days.

(5) The processing of the order and the transmission of all information required in connection with the conclusion of the contract is partly automated by email. You must therefore ensure that the email address you provide to us is correct, that receipt of emails is technically ensured and, in particular, that it is not prevented by SPAM filters.

§ 3 Contract term/termination of subscription contracts (1) The subscription contract concluded between you and us has an indefinite term. The contract can be terminated by either party with 3 weeks' notice to the end of the month (unless otherwise stipulated in the respective offer). Termination must be made in text form (e.g. email). (2) The right to immediate termination for good cause remains unaffected.

§ 4 Right of retention, retention of title (1) You can only exercise a right of retention if it concerns claims from the same contractual relationship. (2) The goods remain our property until the purchase price has been paid in full. (3) If you are an entrepreneur, the following also applies :a) We reserve ownership of the goods until all claims from the ongoing business relationship have been settled in full. Before ownership of the reserved goods is transferred, pledging or transfer of security is not permitted. b) You can resell the goods in the ordinary course of business. In this case, you assign to us all claims in the amount of the invoice amount that arise from the resale and we accept the assignment. You are still authorized to collect the claim. However, if you do not properly meet your payment obligations, we reserve the right to collect the claim ourselves. c) If the reserved goods are combined or mixed, we acquire co-ownership of the new item in the ratio of the invoice value of the reserved goods to the other processed items at the time of processing. d) We undertake to release the securities to which we are entitled at your request to the extent that the realizable value of our securities exceeds the claim to be secured by more than 10%. We are responsible for selecting the securities to be released.

§ 5 Warranty (1) The statutory liability rights for defects apply. (2) As a consumer, you are asked to check the item immediately upon delivery for completeness, obvious defects and transport damage and to notify us and the freight forwarder of any complaints as quickly as possible. If you do not comply with this, this will have no effect on your statutory warranty claims. (3) If you are an entrepreneur, the following warranty regulations apply differently: a) Only our own information and the manufacturer's product description are deemed to be agreed as to the condition of the item However, other advertising, public praise and statements by the manufacturer.b) In the event of defects, we will provide a guarantee through repair or subsequent delivery at our discretion. If the defect cannot be remedied, you can either request a reduction in price or withdraw from the contract. The elimination of defects is deemed to have failed after an unsuccessful second attempt, unless the nature of the item or the defect or other circumstances indicate otherwise. In the event of repair, we do not have to bear the increased costs that arise from moving the goods to a location other than the place of performance if the shipment does not correspond to the intended use of the goods.c) The warranty period is one year from delivery of the goods. The shortening of the deadline does not apply: – to culpably caused damages attributable to us resulting from injury to life, body or health and to other damages caused intentionally or through gross negligence; – to the extent that we have fraudulently concealed the defect or have given a guarantee for the condition of the item ;– for items that were used for a building in accordance with their normal use and caused its defects;– for legal recourse claims that you have against us in connection with defect rights.

§ 6 Choice of law, place of performance, place of jurisdiction (1) German law applies. For consumers, this choice of law only applies to the extent that the protection granted by mandatory provisions of the law of the country of the consumer's habitual residence is not withdrawn (principle of favourability). (2) The place of performance for all services from the existing business relationships with us and the place of jurisdiction is our registered office, provided that you are not a consumer but a merchant, a legal entity under public law or a special fund under public law. The same applies if you do not have a general place of jurisdiction in Germany or the EU or your place of residence or habitual residence is not known at the time the action is filed. The right to appeal to the court at another legal place of jurisdiction remains unaffected by this. (3) The provisions of the UN Convention on Contracts for the International Sale of Goods expressly do not apply.

II. Customer information1. Identity of the sellerHS Activa Ltd.Industrial Estate, Mariah Buliding - Triq il-Kappar4003 MostaMalta Email: info@hs-activa.comAlternative dispute resolution:The European Commission provides a platform for out-of-court online dispute resolution (OS platform), accessible at https://ec.europa.eu/odr.2. Information on the conclusion of the contractThe technical steps for concluding the contract, the conclusion of the contract itself and the correction options are carried out in accordance with the regulations “Conclusion of the contract” of our General Terms and Conditions (Part I.).3. Contract language, contract text storage3.1. The contract language is German.3.2. We do not save the complete contract text. Before sending the order via the online shopping cart system, the contract data can be printed out or saved electronically using the browser's print function. After we receive the order, the order data, the legally required information for distance selling contracts and the general terms and conditions will be sent to you again by email.3.3. For offer requests outside the online shopping cart system, you will receive all contract data as part of a binding offer in text form, e.g. by email, which you can print out or save electronically.4. Codes of conduct4.1. We have subjected ourselves to the buyer seal quality criteria of the Gewerbebund Management AG and the associated Ecommerce Europe Trustmark Code of Conduct, which can be viewed at: https://www.haendlerbund.de/images/content/kaeufersiegel/kaeufersiegel-qualitatskritik.pdf and https: //www.ecommercetrustmark.eu/the-code-of-conduct/5. Essential features of the product or serviceThe essential features of the product and/or service can be found in the respective offer.6. Prices and payment methods6.1. The prices listed in the respective offers as well as the shipping costs represent total prices. They include all price components including all applicable taxes.6.2. The shipping costs are not included in the purchase price. They can be accessed via a correspondingly labeled button on our website or in the respective offer, are shown separately during the ordering process and are to be borne by you additionally, unless free delivery is guaranteed.6.3. If delivery is made to countries outside the European Union, additional costs may arise for which we are not responsible, such as customs duties, taxes or money transfer fees (transfer or exchange rate fees from credit institutions), which must be borne by you. You must also bear any costs incurred for the money transfer in cases where the delivery is made to an EU member state but the payment was made outside the European Union.6.4. The payment methods available to you are shown under a correspondingly labeled button on our website or in the respective offer.6.5. Unless otherwise stated for the individual payment methods, the payment claims arising from the concluded contract are due for payment immediately.7. Delivery conditions7.1. The delivery conditions, the delivery date and any existing delivery restrictions can be found under a correspondingly labeled button on our website or in the respective offer.7.2. If you are a consumer, it is regulated by law that the risk of accidental loss and accidental deterioration of the item sold during shipment only passes to you when the goods are handed over to you, regardless of whether the shipment is insured or uninsured. This does not apply if you have independently commissioned a transport company not named by the entrepreneur or another person designated to carry out the shipment. If you are an entrepreneur, delivery and dispatch are at your risk.8. Statutory liability law for defectsLiability for defects is based on the “Warranty” regulation in our General Terms and Conditions (Part I).9. Contract term / terminationInformation on the term of the contract and the termination conditions can be found in the regulation “Contract term / termination for subscription contracts” in our general terms and conditions (Part I), as well as in the respective offer. These general terms and conditions and customer information were developed by those who specialize in IT law Lawyers from the dealer association create and are constantly checked for legal compliance. Merchant Association Management AG guarantees the legal security of the texts and is liable in the event of warnings. Further information can be found at: https://www.haendlerbund.de/agb-service.last updated: November 19, 2018

My name is Josef Hölzl and I am the founder of HS Activa!

A short vita:

• Working in the fitness industry since 1986
• Fitness trainer B license
• Nutrition and vital substance consultant
• Developer of nutritional supplements since 2006
• Our nutritional supplements are made from the experience, analysis and evaluations of over 28,000 hair analyses
• By analyzing our customers' hair, we recognize which ingredients work best

imprint

Legal provider identification:

HS – ACTIVA Ltd.

represented by director Josef Hölzl

Josef Hölzl

Industrial Estate, Mariah Building

MST 4003, Mosta / Malta

VAT No: MT23226912

Company Reg. No.: C 74554

Telephone: 08631/1688540

Email: info@hs-activa.com

Alternative dispute resolution: The European Commission provides a platform for out-of-court online dispute resolution (OS platform), available at https://ec.europa.eu/odr. We have been a member of the “FairCommerce” initiative since May 14, 2018. Further information can be found at www.fair-commerce.de

Data protection

Unless otherwise stated below, the provision of your personal data is neither required by law nor contractually, nor is it necessary for the conclusion of a contract. You are not obliged to provide the data. Failure to provide it has no consequences. This only applies if no other information is provided during the subsequent processing operations. “Personal data” is all information that relates to an identified or identifiable natural person. Server log files You can visit our websites without providing any information about yourself Every time you access our website, usage data is transmitted to us or our web host/IT service provider through your Internet browser and stored in log data (so-called server log files). This stored data includes, for example, the name of the page accessed, the date and time of access, the IP address, the amount of data transferred and the requesting provider. The processing is carried out on the basis of Art. 6 Para. 1 lit. f GDPR out of our overriding legitimate interest in ensuring trouble-free operation of our website and in improving our offering.Customer account OrdersCustomer accountWhen opening a customer account, we collect your personal data in the form specified there Scope. The data processing serves the purpose of improving your shopping experience and simplifying order processing. Processing is carried out on the basis of Article 6 Paragraph 1 Letter a GDPR with your consent. You can revoke your consent at any time by notifying us, without this affecting the lawfulness of the processing carried out based on your consent before its revocation. Your customer account will then be deleted.Collection, processing and transfer of personal data when placing an orderWhen placing an order, we only collect and process your personal data to the extent that this is necessary to fulfill and process your order and to process your inquiries. The provision of the data is necessary for the conclusion of the contract. Failure to provide it will result in no contract being concluded. The processing is carried out on the basis of Art. 6 Para. 1 lit. b GDPR and is necessary for the fulfillment of a contract with you. Your data will be passed on, for example, to the shipping companies and dropshipping providers you have chosen, payment service providers, service providers for order processing and IT service providers. In all cases we strictly observe the legal requirements. The scope of data transmission is limited to a minimum.Contact Reviews NewsletterCollection and processing when using the contact formWhen you use the contact form, we only collect your personal data (name, email address, message text) to the extent provided by you. The data processing serves the purpose of establishing contact. By sending your message, you consent to the processing of the transmitted data. The processing is carried out on the basis of Art. 6 Para. 1 lit. We only use your email address to process your request. Your data will then be deleted unless you have consented to further processing and use. Data collection when writing a comment When commenting on an article or post, we only collect your personal data (name, email address, comment text) from you scope provided. The processing serves the purpose of enabling commenting and displaying comments. By submitting the comment, you consent to the processing of the transmitted data. Processing is carried out on the basis of Article 6 Paragraph 1 Letter a GDPR with your consent. You can revoke your consent at any time by notifying us, without affecting the lawfulness of the processing carried out based on your consent before its revocation. Your personal data will then be deleted. When your comment is published, the name and email address you provided will be published. Use of the email address to send newsletters We use your email address independently of the contract processing exclusively for your own advertising purposes for sending newsletters, provided you have expressly agreed to this. Processing is carried out on the basis of Article 6 Paragraph 1 Letter a GDPR with your consent. You can revoke your consent at any time without affecting the lawfulness of the processing carried out based on your consent before its revocation. You can unsubscribe from the newsletter at any time using the corresponding link in the newsletter or by notifying us. Your email address will then be removed from the distribution list. Your data will be passed on to an email marketing service provider as part of order processing. It will not be passed on to other third parties. Your data will be transmitted to a third country for which the European Commission has an adequacy decision. Payment service providers Use of PayPal All PayPal transactions are subject to the PayPal data protection declaration. You can find these at https://www.paypal.com/de/webapps/mpp/ua/privacy-fullCookiesOur website uses cookies. Cookies are small text files that are stored in the Internet browser or by the Internet browser on a user's computer system. When a user accesses a website, a cookie can be stored on the user's operating system. This cookie contains a characteristic string that allows the browser to be uniquely identified when the website is accessed again. We use these cookies for the purpose of making our offering more user-friendly, effective and secure. Cookies also enable our systems to recognize your browser even after you change pages and to offer you services. Some functions of our website cannot be offered without the use of cookies. For this it is necessary that the browser is recognized even after a page change. The processing is carried out on the basis of Art Design of our offer. Cookies are stored on your computer. Therefore, you have full control over the use of cookies. By selecting the appropriate technical settings in your internet browser, you can be notified before cookies are set and decide individually whether to accept them and prevent the storage of the cookies and the transmission of the data they contain. Cookies that have already been saved can be deleted at any time. However, we would like to point out that you may not be able to use all of the functions of this website to their full extent. You can use the links below to find out how you can manage cookies in the most important browsers (including deactivating them): Chrome browser: https ://support.google.com/accounts/answer/61416?hl=deInternet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookiesMozilla Firefox : https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehneSafari: https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data -sfri11471/macAnalyse Advertising AffiliateThe data processing described below in this section, in particular the setting of cookies, is carried out on the basis of Art. 6 Para. 1 lit. f GDPR for our overriding legitimate interest: - in the needs-based and targeted design of the website, e.g . in analysis and statistical tools - to target site visitors with interest-based advertising, for example in conversion tracking - in measuring the success of partner advertising and the associated correct billing of commissions within the framework of the partner program. You have the right for reasons arising from Depending on your particular situation, you can object at any time to this processing of your personal data based on Article 6 Paragraph 1 Letter f of the GDPR. Use of Google Analytics We use the web analysis service Google Analytics from Google LLC on our website. (1600 Amphitheater Parkway, Mountain View, CA 94043, USA; “Google”). If you have your habitual residence in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the person responsible for you Person responsible for data. Google Ireland Limited is therefore the company affiliated with Google that is responsible for processing your data and compliance with applicable data protection laws. The data processing serves the purpose of analyzing this website and its visitors. For this purpose, Google will use the information obtained on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics is not combined with other data from Google. Google Analytics uses cookies that enable analysis of your use of the website. The information generated by the cookies about your use of this website is usually transmitted to a Google server in the USA and stored there. IP anonymization is activated on this website. As a result, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. Google has certified itself according to the US-EU data protection agreement “Privacy Shield” and is therefore obliged to comply with the European data protection guidelines. You can prevent the collection of the data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plug-in available under the following link [https ://tools.google.com/dlpage/gaoptout?hl=de].To prevent data collection and storage by Google Analytics across devices, you can set an opt-out cookie. Opt-out cookies prevent your data from being collected in the future when you visit this website. You must opt ​​out on all systems and devices you use for this to be effective. If you delete the opt-out cookie, requests will be sent to Google again. If you click here, the opt-out cookie will be set: deactivate Google Analytics. Further information about terms of use and data protection can be found at https://www.google.com/analytics/terms/de.html or at https:/ /www.google.de/intl/de/policies/.Use of the remarketing or “similar target groups” function from GoogleWe use the remarketing or “similar target groups” function of Google LLC (1600 Amphitheater Parkway, Mountain View, CA 94043, USA; “Google”). If you have your habitual residence in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the controller responsible for your data. Google Ireland Limited is therefore the company affiliated with Google that is responsible for processing your data and compliance with applicable data protection laws. The application serves the purpose of analyzing visitor behavior and visitor interests. To carry out the analysis of website usage, which the Google uses cookies as the basis for creating interest-based advertisements. The cookies record visits to the website as well as anonymized data about the use of the website. There is no storage of personal data of visitors to the website. If you subsequently visit another website in the Google Display Network, you will be shown advertisements that most likely take into account previously accessed product and information areas. Your data may be transmitted to the USA. Google has certified itself according to the US-EU data protection agreement “Privacy Shield” and is therefore obliged to comply with European data protection guidelines. You can permanently deactivate the use of cookies by Google by following the link below and downloading the plug-in provided there Install: https://support.google.com/ads/answer/7395996?hl=deAlternatively, you can prevent the use of cookies by third parties by visiting the Network Advertising Initiative deactivation page at https://www.networkadvertising .org/choices/ and implement the further information about the opt-out stated there. Further information about Google Remarketing and the associated data protection declaration can be found at: https://www.google.com/privacy/ads/Use of Google Ads Conversion -TrackingWe use the online advertising program “Google Ads” on our website and within this context conversion tracking (visit action evaluation). Google Conversion Tracking is an analysis service provided by Google LLC (1600 Amphitheater Parkway, Mountain View, CA 94043, USA; “Google”). If you have your habitual residence in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the person responsible for your data. Google Ireland Limited is therefore the company affiliated with Google that is responsible for processing your data and compliance with applicable data protection laws. If you click on an ad placed by Google, a cookie for conversion tracking will be stored on your computer. These cookies have a limited validity, do not contain any personal data and are therefore not used for personal identification. If you visit certain pages on our website and the cookie has not yet expired, Google and we can recognize that you clicked on the ad and were redirected to that page. Each Google Ads customer receives a different cookie. There is therefore no possibility that cookies can be tracked via the websites of Ads customers. The information obtained using the conversion cookie is used to create conversion statistics. Here we find out the total number of users who clicked on one of our ads and were redirected to a page with a conversion tracking tag. However, we do not receive any information that can be used to personally identify users. Your data may be transferred to the USA. Google has certified itself according to the US-EU data protection agreement “Privacy Shield” and is therefore obliged to comply with European data protection guidelines. You can deactivate personalized advertising for you in the advertising settings at Google. Instructions can be found at https://support.google.com/ads/answer/2662922?hl=de. Alternatively, you can prevent the use of cookies by third parties by visiting the Network Advertising Initiative deactivation page at https Go to ://www.networkadvertising.org/choices/ and implement the further opt-out information provided there. You will then not be included in the conversion tracking statistics. Further information and Google's data protection declaration can be found at: https:/ /www.google.de/policies/privacy/Use of the ADCELL partner program We use the partner program “ADCELL” from Firstlead GmbH (Rosenfelder Str. 15-16, 10315 Berlin; “ADCELL”). If you click on an ad containing a partner link, ADCELL stores a cookie on your computer for conversion tracking. The cookies serve the purpose of correct billing within the partner program by recording the success of an advertising medium. The cookies recognize that you have clicked on the ad and the origin of the order from the advertiser can be traced. ADCELL also uses so-called tracking pixels. These allow information such as visitor traffic on the pages to be evaluated. The information generated by cookies and tracking pixels about the use of this website (including the IP address) and delivery of advertising formats is transmitted to an ADCELL server and stored there. Among other things, ADCELL can recognize that the partner link on this website was clicked. ADCELL can pass on this (anonymized) information to contractual partners under certain circumstances, but data such as the IP address will not be merged with other stored data. You can deactivate tracking by ADCELL here https://www.adcell.de/datenschutz . They will then not be included in the conversion tracking statistics. You can prevent the storage of cookies by selecting the appropriate technical settings in your browser software; However, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. Plug-insUse of YouTube We use the function for embedding YouTube videos from Google Ireland Limited (Gordon House, Barrow Street.) on our website , Dublin 4, Ireland; "YouTube").YouTube is a company affiliated with Google LLC (1600 Amphitheater Parkway, Mountain View, CA 94043, USA; "Google"). The function shows videos stored on YouTube in an iFrame on the website. The “Extended data protection mode” option is activated. This means that YouTube does not store any information about visitors to the website. Only when you watch a video is information about it transmitted to YouTube and stored there. Your data may be transferred to the USA. Google has certified itself according to the US-EU data protection agreement “Privacy Shield” and is therefore obliged to comply with European data protection guidelines. Further information on the collection and use of data by YouTube and Google, your rights in this regard and options for protecting your privacy can be found in YouTube's data protection information (https://www.youtube.com/t/privacy).Rights of those affected and storage periodDuration of storageAfter the contract has been fully processed, the data will initially be stored for the duration of the warranty period, then taking into account statutory retention periods, in particular tax and commercial law then deleted after the deadline has expired, unless you have consented to further processing and use.Rights of the data subjectYou have the following rights under Art. if the legal requirements are met. 15 to 20 GDPR on: Right to information, to correction, to deletion, to restriction of processing, to data portability. In addition, according to Art. 21 Para. 1 GDPR, you have the right to object to the processing based on Art. 6 Para. 1 f DSGVO, as well as against processing for the purpose of direct advertising. Please contact us if you wish. The contact details can be found in our legal notice.Right to complain to the supervisory authorityIn accordance with Art. 77 GDPR, you have the right to complain to the supervisory authority if you are of the opinion that the processing of your personal data is not taking place lawfully.Right to objectThe personal data processing listed here is based on Based on our legitimate interest in accordance with Art. 6 Para. 1 lit. f GDPR, you have the right to object to this processing at any time with future effect for reasons arising from your particular situation. After the objection has been made, the processing of the affected data will be terminated unless we can demonstrate compelling legitimate reasons for the processing that outweigh your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims. If the personal data processing is carried out for the purposes of direct advertising, You can object to this processing at any time by notifying us. After an objection has been made, we will stop processing the data concerned for the purpose of direct advertising. Last updated: November 19, 2018

Right of Withdrawal

(Consumer is any natural person who concludes a legal transaction for purposes that cannot predominantly be attributed to their commercial or independent professional activity.)

Right of withdrawal

Right of withdrawal

You have the right to cancel this contract within one month without giving reasons. The cancellation period is one month from the day on which you or a third party named by you who is not the carrier took possession of the goods or . has, provided you have ordered one or more goods as part of a single order and these are or will be delivered in a single manner; – on which you or a third party named by you, who is not the carrier, have taken possession of the last goods or .if you have ordered several goods as part of a single order and these are delivered separately;

To exercise your right of withdrawal, you must contact us (HS Activa Ltd., Yavorov 27, 1124 Sofia, Bulgaria, telephone number: 08631/1688540 (Germany), email address: info@hs-activa.com) by means of a clear statement ( e.g. a letter sent by post, fax or email) about your decision to revoke this contract. You can use the attached sample cancellation form, although this is not mandatory.

In order to meet the cancellation period, it is sufficient that you send the notification of your exercise of the right of cancellation before the cancellation period expires.

Consequences of revocation

If you cancel this contract, we will refund to you all payments received from you, including delivery costs (except for any additional costs arising from you choosing a method of delivery other than the cheapest standard delivery offered by us have) to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment we use the same payment method that you used for the original transaction, unless something different was expressly agreed with you; In no event will you be charged any fees for this repayment. We may refuse the repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is the earlier. You have to return or hand over the goods immediately and in any case no later than fourteen days from the day on which you inform us of your cancellation of this contract to HS Avtiva, Hausen 2a, 90579 Langenzenn. The deadline is met if you send the goods before the deadline of fourteen days has expired. You bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to an examination of the condition and properties The right of withdrawal does not apply to contracts for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which is clearly based on are tailored to the personal needs of the consumer; – for the delivery of goods that can spoil quickly or whose expiry date would quickly be exceeded; – for the delivery of alcoholic beverages, the price of which was agreed upon conclusion of the contract but which can be delivered no earlier than 30 days after conclusion of the contract and their current value depends on fluctuations in the market, over which the entrepreneur has no influence; – for the delivery of newspapers, magazines or magazines with the exception of subscription contracts. The right of withdrawal expires prematurely for contracts – for the delivery of sealed goods for reasons of health protection or hygiene are not suitable for return if their seal has been removed after delivery; – for the delivery of goods if, due to their nature, they have been inseparably mixed with other goods after delivery; – for the delivery of audio or video recordings or computer software in a sealed package if the seal has been removed after delivery.

Sample cancellation form

(If you want to cancel the contract, please fill out this form and send it back.) – To HS Activa Ltd., Yavorov 27, 1124 Sofia, Bulgaria, email address: info@hs-activa.com :– I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)–Ordered on (*)/received on (*)– Name of the consumer(s)– Address of the consumer(s)– Signature of the consumer(s) (only for paper notification)– Date(*) Delete as appropriate.

Shipping methods

payment and shipping

The following conditions apply:

Shipping conditions

The goods are delivered worldwide.

Shipping costs (including VAT)

Domestic deliveries (Germany):

The shipping fee is €4.90

We deliver free shipping for orders over €77.00.

Deliveries abroad:

The shipping fee is €15

Delivery times

Unless a different deadline is specified in the respective offer, the goods will be delivered domestically (Germany) within 3 - 5 days, for deliveries abroad within 5 - 7 days after the conclusion of the contract (if advance payment has been agreed, after the time of your payment instruction). Please note that there is no delivery on Sundays and public holidays. If you have ordered items with different delivery times, we will send the goods in one shipment, unless we have made different agreements with you. In this case, the delivery time is determined by the item with the longest delivery time that you ordered.

Accepted payment options

- Payment with credit card

– Payment via PayPal

– Payment by instant

– Payment via Klarna

Further payment details

If you pay by credit card, your credit card account will be debited upon conclusion of the contract. If you have any questions, you can find our contact details in the legal notice.

General terms and conditions and customer information

I. General Terms and Conditions

§ 1 Basic provisions

(1) The following terms and conditions apply to all contracts that you conclude with us as a provider (HS Activa Ltd.) via the website hs-activa.com. Unless otherwise agreed, the inclusion of any terms and conditions you may have used is objected to.

(2 ) A consumer within the meaning of the following regulations is any natural person who concludes a legal transaction for purposes that cannot predominantly be attributed to either their commercial or their independent professional activity. An entrepreneur is any natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their independent professional or commercial activity.

§ 2 Conclusion of the contract

(1) The subject of the contract is the sale of goods.

(2) As soon as the respective product is posted on our website, we make you a binding offer to conclude a contract under the conditions stated in the item description.

(3) The contract is concluded via the online shopping cart system as follows: The goods intended for purchase are placed in the “shopping cart”. You can use the corresponding button in the navigation bar to access the “shopping cart” and make changes there at any time. After calling up the “Checkout” page and entering your personal data as well as the payment and shipping conditions, all order data will be displayed again on the order overview page. So far If you use an instant payment system (e.g. PayPal / PayPal Express, Amazon Payments, Postpay, Sofort) as your payment method, you will either be taken to the order overview page in our online shop or you will first be redirected to the website of the provider of the instant payment system .If you are forwarded to the respective instant payment system, make the appropriate selection or enter your data there. Finally, you will be directed back to the order overview page in our online shop. Before submitting the order, you have the option of checking all the information again, changing it (also using the "back" function of the Internet browser) or canceling the purchase. With By submitting the order using the “buy” button, you declare your legally binding acceptance of the offer, whereby the contract is concluded.

(4) Your requests to create an offer are non-binding for you. We will make you a binding offer in text form (e.g. by email), which you can accept within 5 days.

(5) The processing of the order and the transmission of all information required in connection with the conclusion of the contract is partly automated by email. You must therefore ensure that the email address you provide to us is correct, that receipt of emails is technically ensured and, in particular, that it is not prevented by SPAM filters.

§ 3 Contract term/termination of subscription contracts (1) The subscription contract concluded between you and us has an indefinite term. The contract can be terminated by either party with 3 weeks' notice to the end of the month (unless otherwise stipulated in the respective offer). Termination must be made in text form (e.g. email). (2) The right to immediate termination for good cause remains unaffected.

§ 4 Right of retention, retention of title (1) You can only exercise a right of retention if it concerns claims from the same contractual relationship. (2) The goods remain our property until the purchase price has been paid in full. (3) If you are an entrepreneur, the following also applies :a) We reserve ownership of the goods until all claims from the ongoing business relationship have been settled in full. Before ownership of the reserved goods is transferred, pledging or transfer of security is not permitted. b) You can resell the goods in the ordinary course of business. In this case, you assign to us all claims in the amount of the invoice amount that arise from the resale and we accept the assignment. You are still authorized to collect the claim. However, if you do not properly meet your payment obligations, we reserve the right to collect the claim ourselves. c) If the reserved goods are combined or mixed, we acquire co-ownership of the new item in the ratio of the invoice value of the reserved goods to the other processed items at the time of processing. d) We undertake to release the securities to which we are entitled at your request to the extent that the realizable value of our securities exceeds the claim to be secured by more than 10%. We are responsible for selecting the securities to be released.

§ 5 Warranty (1) The statutory liability rights for defects apply. (2) As a consumer, you are asked to check the item immediately upon delivery for completeness, obvious defects and transport damage and to notify us and the freight forwarder of any complaints as quickly as possible. If you do not comply with this, this will have no effect on your statutory warranty claims. (3) If you are an entrepreneur, the following warranty regulations apply differently: a) Only our own information and the manufacturer's product description are deemed to be agreed as to the condition of the item However, other advertising, public praise and statements by the manufacturer.b) In the event of defects, we will provide a guarantee through repair or subsequent delivery at our discretion. If the defect cannot be remedied, you can either request a reduction in price or withdraw from the contract. The elimination of defects is deemed to have failed after an unsuccessful second attempt, unless the nature of the item or the defect or other circumstances indicate otherwise. In the event of repair, we do not have to bear the increased costs that arise from moving the goods to a location other than the place of performance if the shipment does not correspond to the intended use of the goods.c) The warranty period is one year from delivery of the goods. The shortening of the deadline does not apply: – to culpably caused damages attributable to us resulting from injury to life, body or health and to other damages caused intentionally or through gross negligence; – to the extent that we have fraudulently concealed the defect or have given a guarantee for the condition of the item ;– for items that were used for a building in accordance with their normal use and caused its defects;– for legal recourse claims that you have against us in connection with defect rights.

§ 6 Choice of law, place of performance, place of jurisdiction (1) German law applies. For consumers, this choice of law only applies to the extent that the protection granted by mandatory provisions of the law of the country of the consumer's habitual residence is not withdrawn (principle of favourability). (2) The place of performance for all services from the existing business relationships with us and the place of jurisdiction is our registered office, provided that you are not a consumer but a merchant, a legal entity under public law or a special fund under public law. The same applies if you do not have a general place of jurisdiction in Germany or the EU or your place of residence or habitual residence is not known at the time the action is filed. The right to appeal to the court at another legal place of jurisdiction remains unaffected by this. (3) The provisions of the UN Convention on Contracts for the International Sale of Goods expressly do not apply.

II. Customer information1. Identity of the sellerHS Activa Ltd.Industrial Estate, Mariah Buliding - Triq il-Kappar4003 MostaMalta Email: info@hs-activa.comAlternative dispute resolution:The European Commission provides a platform for out-of-court online dispute resolution (OS platform), accessible at https://ec.europa.eu/odr.2. Information on the conclusion of the contractThe technical steps for concluding the contract, the conclusion of the contract itself and the correction options are carried out in accordance with the regulations “Conclusion of the contract” of our General Terms and Conditions (Part I.).3. Contract language, contract text storage3.1. The contract language is German.3.2. We do not save the complete contract text. Before sending the order via the online shopping cart system, the contract data can be printed out or saved electronically using the browser's print function. After we receive the order, the order data, the legally required information for distance selling contracts and the general terms and conditions will be sent to you again by email.3.3. For offer requests outside the online shopping cart system, you will receive all contract data as part of a binding offer in text form, e.g. by email, which you can print out or save electronically.4. Codes of conduct4.1. We have subjected ourselves to the buyer seal quality criteria of the Gewerbebund Management AG and the associated Ecommerce Europe Trustmark Code of Conduct, which can be viewed at: https://www.haendlerbund.de/images/content/kaeufersiegel/kaeufersiegel-qualitatskritik.pdf and https: //www.ecommercetrustmark.eu/the-code-of-conduct/5. Essential features of the product or serviceThe essential features of the product and/or service can be found in the respective offer.6. Prices and payment methods6.1. The prices listed in the respective offers as well as the shipping costs represent total prices. They include all price components including all applicable taxes.6.2. The shipping costs are not included in the purchase price. They can be accessed via a correspondingly labeled button on our website or in the respective offer, are shown separately during the ordering process and are to be borne by you additionally, unless free delivery is guaranteed.6.3. If delivery is made to countries outside the European Union, additional costs may arise for which we are not responsible, such as customs duties, taxes or money transfer fees (transfer or exchange rate fees from credit institutions), which must be borne by you. You must also bear any costs incurred for the money transfer in cases where the delivery is made to an EU member state but the payment was made outside the European Union.6.4. The payment methods available to you are shown under a correspondingly labeled button on our website or in the respective offer.6.5. Unless otherwise stated for the individual payment methods, the payment claims arising from the concluded contract are due for payment immediately.7. Delivery conditions7.1. The delivery conditions, the delivery date and any existing delivery restrictions can be found under a correspondingly labeled button on our website or in the respective offer.7.2. If you are a consumer, it is regulated by law that the risk of accidental loss and accidental deterioration of the item sold during shipment only passes to you when the goods are handed over to you, regardless of whether the shipment is insured or uninsured. This does not apply if you have independently commissioned a transport company not named by the entrepreneur or another person designated to carry out the shipment. If you are an entrepreneur, delivery and dispatch are at your risk.8. Statutory liability law for defectsLiability for defects is based on the “Warranty” regulation in our General Terms and Conditions (Part I).9. Contract term / terminationInformation on the term of the contract and the termination conditions can be found in the regulation “Contract term / termination for subscription contracts” in our general terms and conditions (Part I), as well as in the respective offer. These general terms and conditions and customer information were developed by those who specialize in IT law Lawyers from the dealer association create and are constantly checked for legal compliance. Merchant Association Management AG guarantees the legal security of the texts and is liable in the event of warnings. Further information can be found at: https://www.haendlerbund.de/agb-service.last updated: November 19, 2018