Customer advisor - part-time (m/f/d)

Location: Eggenfelden

job description

We are looking for new employees (m/f/d) for the customer service department who will support us in supporting and advising our now over 50,000 customers.

Areas of responsibility:

Answering customer inquiries via Freshdesk & Email
Management and processing of orders
Close cooperation with shipping and production

We offer:

Secure workplace: Every person we hire should grow with us in the long term. The goal of every hire is to be hired on a permanent basis.
Great working atmosphere: We see ourselves as a small family business and a positive environment is very important to us. Because only those who are in a good mood can inspire and move other people forward. The interaction between each other is very collegial and familiar. We all pull together and motivate each other to achieve top performance and grow personally.
Personal responsibility: The goal is for you to become an absolute expert in your field. You are the first point of contact when it comes to improvements in your area of responsibility.
Flat hierarchies : Direct communication is important to us. The managing directors are always available and have an open ear.

Job requirement

Completed training is helpful, but not required
The ability to follow existing processes
Quick comprehension and high discipline
Strong communication skills and a great sense of empathy
Strong teamwork skills
Clean and error-free written expression in German
Clean and error-free written expression in English is an advantage, but not necessary
Previous knowledge of health, nutrition, dietary supplements, etc. is an advantage, but not necessary