VERY IMPORTANT - Part 1:
Even if you have ordered from us before, it does not mean that you have also automatically created an account with us.
If you request a new password and it doesn't work, then you don't have an account with us! You must create an account!
You can request a new password at any time if you have forgotten the current one. Or you can create an account.
Just visit this page: https://hs-activa.com/account/login
VERY IMPORTANT - Part 2:
You can order from us at any time without an active account! You don't necessarily need an active account!